![](https://static.wixstatic.com/media/838211_de5149583ba34850bb7ffe577558707b~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_de5149583ba34850bb7ffe577558707b~mv2.webp)
![Discovering the Art of… ummm…. Discovery](https://static.wixstatic.com/media/838211_de5149583ba34850bb7ffe577558707b~mv2.jpg/v1/fill/w_626,h_352,fp_0.50_0.50,q_90,enc_auto/838211_de5149583ba34850bb7ffe577558707b~mv2.webp)
2 min read
Discovering the Art of… ummm…. Discovery
It’s 9am, Monday, start of a new engagement with a client, first meeting, first two minutes…. make or break time. We’re in the sweet-spot...
![](https://static.wixstatic.com/media/838211_70bf1f8ac4b54c8cb7d7ddd59985c405~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_70bf1f8ac4b54c8cb7d7ddd59985c405~mv2.webp)
![There’s no fine line between success and failure](https://static.wixstatic.com/media/838211_70bf1f8ac4b54c8cb7d7ddd59985c405~mv2.jpg/v1/fill/w_626,h_352,fp_0.50_0.50,q_90,enc_auto/838211_70bf1f8ac4b54c8cb7d7ddd59985c405~mv2.webp)
3 min read
There’s no fine line between success and failure
When it comes to seeking successful management and delivery of technology within SMEs, Paul Krisman explains how smaller and younger...
![](https://static.wixstatic.com/media/a27d24_d869585688cf4269b9af764b6e6f59d6~mv2_d_1999_1493_s_2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/a27d24_d869585688cf4269b9af764b6e6f59d6~mv2_d_1999_1493_s_2.webp)
![Life (and maybe your IT) is like a bowl of spaghetti](https://static.wixstatic.com/media/a27d24_d869585688cf4269b9af764b6e6f59d6~mv2_d_1999_1493_s_2.jpg/v1/fill/w_626,h_468,fp_0.50_0.50,q_90,enc_auto/a27d24_d869585688cf4269b9af764b6e6f59d6~mv2_d_1999_1493_s_2.webp)
2 min read
Life (and maybe your IT) is like a bowl of spaghetti
A friend recently reminded me that 10 years ago I described legacy IT as being like a bowl of spaghetti…. on reflection… Spaghetti is...
![](https://static.wixstatic.com/media/838211_494bcbfc07a84919955ee944a984a9b6~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_494bcbfc07a84919955ee944a984a9b6~mv2.webp)
![Turnaround, bright eyes – we need a total eclipse of the (company) heart](https://static.wixstatic.com/media/838211_494bcbfc07a84919955ee944a984a9b6~mv2.jpeg/v1/fill/w_626,h_391,fp_0.50_0.50,q_90,enc_auto/838211_494bcbfc07a84919955ee944a984a9b6~mv2.webp)
1 min read
Turnaround, bright eyes – we need a total eclipse of the (company) heart
include intervention in your thinking
![](https://static.wixstatic.com/media/838211_66662b6ccbf64a599a3b6ba1d9fa2939~mv2_d_1920_1278_s_2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_66662b6ccbf64a599a3b6ba1d9fa2939~mv2_d_1920_1278_s_2.webp)
![Who’s in charge of your tech?](https://static.wixstatic.com/media/838211_66662b6ccbf64a599a3b6ba1d9fa2939~mv2_d_1920_1278_s_2.jpg/v1/fill/w_626,h_417,fp_0.50_0.50,q_90,enc_auto/838211_66662b6ccbf64a599a3b6ba1d9fa2939~mv2_d_1920_1278_s_2.webp)
2 min read
Who’s in charge of your tech?
There’s no doubt that technology is front and centre of every aspect of a modern enterprise. We’ve seen progression from the process...
![](https://static.wixstatic.com/media/838211_47ffa1833f834468b0b063a6a45ffe29~mv2_d_1920_1398_s_2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_47ffa1833f834468b0b063a6a45ffe29~mv2_d_1920_1398_s_2.webp)
![I’m a Master Data entity — Get me out of here!](https://static.wixstatic.com/media/838211_47ffa1833f834468b0b063a6a45ffe29~mv2_d_1920_1398_s_2.jpg/v1/fill/w_626,h_456,fp_0.50_0.50,q_90,enc_auto/838211_47ffa1833f834468b0b063a6a45ffe29~mv2_d_1920_1398_s_2.webp)
4 min read
I’m a Master Data entity — Get me out of here!
Let’s get a couple of things out of the way… Firstly, Master Data is the critical, consistent business data that defines the...
![](https://static.wixstatic.com/media/838211_2fb2a14bc14a4f94b611ea08523bc0be~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_2fb2a14bc14a4f94b611ea08523bc0be~mv2.webp)
![Lessons from the new Apple credit card](https://static.wixstatic.com/media/838211_2fb2a14bc14a4f94b611ea08523bc0be~mv2.jpg/v1/fill/w_626,h_417,fp_0.50_0.50,q_90,enc_auto/838211_2fb2a14bc14a4f94b611ea08523bc0be~mv2.webp)
2 min read
Lessons from the new Apple credit card
In an uncharacteristic Spring launch Apple has offered a variety of new non-device products including a Netflix-competing streaming...
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![What’s that coming over the hill? Is it a monster?](https://static.wixstatic.com/media/838211_29edd1ae12044a898fd86f5acc8484af~mv2_d_2449_1632_s_2.jpeg/v1/fill/w_626,h_417,fp_0.50_0.50,q_90,enc_auto/838211_29edd1ae12044a898fd86f5acc8484af~mv2_d_2449_1632_s_2.webp)
2 min read
What’s that coming over the hill? Is it a monster?
The chances are that if you’re a conventional small/medium bricks and mortar business with a website and mobile app you have no idea...
![](https://static.wixstatic.com/media/838211_20202d6606ac4c63bc1176abddbe6403~mv2_d_4398_2976_s_4_2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/838211_20202d6606ac4c63bc1176abddbe6403~mv2_d_4398_2976_s_4_2.webp)
![So you’re tackling fast onboarding, what are your plans to stop fast offboarding?](https://static.wixstatic.com/media/838211_20202d6606ac4c63bc1176abddbe6403~mv2_d_4398_2976_s_4_2.jpeg/v1/fill/w_626,h_424,fp_0.50_0.50,q_90,enc_auto/838211_20202d6606ac4c63bc1176abddbe6403~mv2_d_4398_2976_s_4_2.webp)
2 min read
So you’re tackling fast onboarding, what are your plans to stop fast offboarding?
Fast-onboarding of new customers is easy to measure but not easy to do; automated processes, machine learning, deep integration have...